Frequently Asked Questions
Everything you need to know about your CC Shoes experience.
How do I determine the right shoe size for me?
We provide a comprehensive size guide on each product page. Since fit can vary by style, we recommend measuring your foot from heel to toe and comparing it to our centimeter-based chart for the most accurate fit.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn shoes in their original packaging. Please ensure the outsoles are unmarked; we recommend trying your shoes on a carpeted surface to prevent scuffing.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your new pair sooner.
What materials are CC Shoes made from?
We use a variety of high-quality materials including premium Italian leather, sustainable vegan alternatives, and breathable textiles. Specific material details are listed in the 'Product Specifications' section of each item.
Do you offer international shipping?
Yes, CC Shoes ships to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
How should I care for my leather shoes?
To maintain the longevity of your leather shoes, we recommend regular cleaning with a soft cloth, using a quality leather conditioner every 3-6 months, and storing them with shoe trees to maintain their shape.